You can get refunds or replacements for these recalled items in Canada | Canada (2024)

From electric kettles to bikes, there have been many recall notices issued in Canada. Sometimes, it can be tough to keep track of all of them, so here’s a roundup of some prominent recalls you should know about.

For many of these items, you’ll be eligible for a replacement, refund, or even a gift card, depending on where they were purchased.

Remember, it’s important to stop using these recalled items immediately as they could pose health and safety risks.

And if you’re looking to find more recalled products, check out our roundup of items that can be returned and replaced at Canadian Tire and Costco locations across the country.

Kettles

You can get refunds or replacements for these recalled items in Canada | Canada (1)

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Health Canada recently recalled thousands of electric kettles due to a fire hazard.

The agency said the kettle base can overheat and melt the plastic on the electrical wire when plugged in, potentially causing a fire. The recalled kettle is made by the brand À la Cuisine and applies to the following products:

  • Stainless Steel LED Electric Kettle, 1.7 Litre, JF-2015, UPC Code 32318528
  • Stainless Steel Kettle, 1.8 Litre, FY-2010C, UPC Code 32320067
  • 1.7 Litre Glass Electric Kettle, FY-2010C, UPD Code 32318527d

If you have one of these affected products, you can receive a new kettle of equal value. Find out the steps you need to take here.

Blenders

Health Canada issued therecall in December for BlendJet 2 models sold in various colours and designs.

“The recalled blenders can overheat or catch fire, and the blender blades can break off, posing fire and laceration hazards to consumers,” warned the health department, adding that Canadians should stop using it immediately.

Canadians who have any of the impacted units can get a new blender base for free. Even if you haven’t experienced any overheating/blade issues on your BlendJet 2, this is still a great opportunity to get a more powerful, brand-new motor for your device. And the best part is that you don’t need a receipt to do so. Find out how you can get a BlendJet 2 replacement here.

Crock-Pot® 6-Quart Express Crock Multi-Cooker

You can get refunds or replacements for these recalled items in Canada | Canada (3)

Health Canada

Costco issued a recall notice for this item back in 2020, but thanks to the retailer’s flexible policy, if you still have one of these Crock-Pots in your appliance cabinet, you can return it to your nearest Costco location for a full refund.

The Crock-Pot 6-Quart Express Crock Multi-Cookers were recalled due to a possible burn risk. In a release, the company stated that the item was sold in Costco warehouses in Ontario between March 2018 and August 2018.

According to the manufacturer, the cooker “can pressurize when the lid is not properly locked, which can cause the lid to suddenly detach while the multi-cooker is in use, posing burn risks to consumers from hot food and liquids.” The affected product has the model number SCCPPC600-V1 and a date code between L079JN and L261JN.

Vacuums

You can return the Bissell Multi Cordless Hand Vacuum (model 1985C) and Multi Reach Cordless Stick Vacuum (model 2151C) to Costco for a full refund.

According to the company, “As of January 17, 2024, the company has received one report of a battery pack sparking and overheating resulting in a minor burn injury in Canada.”

You can check if your product is part of the recall by checking the model number listed in a large black bar on the product label.

Positec electric mowers

You can get refunds or replacements for these recalled items in Canada | Canada (5)

Health Canada

This recall applies to Positec’s Certified 10a 2-in-1 Electric mower, 14″, and Certified 12a two-in-one electric mower, 17″, which were sold at Canadian Tire from January 2019 to June 2021.

Around 71,000 units of the affected product were sold in Canada. You can return the mowers to Canadian Tire for a full refund.

GT LaBomba Bicycles and Framesets

You can get refunds or replacements for these recalled items in Canada | Canada (6)

GT Bicycles

This is another item that can be returned to Canadian Tire for a refund.

GT Bicycles has recalled several models. This is due to the risk of the bicycle’s headtube/downtube separating from the frame, which can pose a fall hazard for the rider.

If you own this bike, immediately stop using it and take it to the nearest authorized dealer for a free replacement frame. Checkherefor more information.

Air fryers

You can get refunds or replacements for these recalled items in Canada | Canada (7)

Best Buy

Health Canada has recalled multiple air fryers sold at Best Buy and if you have your receipt you could receive a $75 gift card if you don’t have proof of purchase.

The recall notice, issued in March, warned customers that certain models of the appliance are at risk for overheating, causing handles to melt or break, and posing a potential fire and burn hazard. According to Health Canada, the recall involves the Insignia Digital Air Fryers, Insignia Analog Air Fryers, and the Insignia Digital Air Fryer Ovens.

The recall applies to the following models:

You can get refunds or replacements for these recalled items in Canada | Canada (8)

Health Canada

If you own one of the impacted air fryers, Health Canada says you should immediately unplug and stop using the product.

You’ll have to cut the product’s cord, take a photo of the model number, and share the purchase receiptusing this form to get a gift card loaded with an amount equal to the full price of the air fryer. If you don’t have a receipt but can submit other things, you are still eligible for a $75 Best Buy gift card. Find out more about the process to get your gift card here.

With files from Irish Mae Silvestre, Imaan Sheikh, and Isabelle Docto

You can get refunds or replacements for these recalled items in Canada | Canada (2024)

FAQs

Can you get a refund on recalled items? ›

When a manufacturer recalls a food product, they provide instructions on what to do with the product. Typically, the instructions will indicate that you need to do one of the following: Return the product to the store where you bought it for a refund.

What is the recall policy in Canada? ›

Assessing the effectiveness of therapeutic product recalls

Health Canada expects responsible parties to voluntarily recall a drug or medical device when the product contravenes the Act or the Food and Drug Regulations (FDR) or the Medical Devices Regulations (MDR), or when the product presents a risk to human health.

Do recalls expire in Canada? ›

Safety, Compliance, and Emissions (respectively containing a S, E, or C in the campaign number) recalls do not expire until the repair is completed. However, Regional (containing a R in the campaign number) recalls will have specific requirements, time and distance limitations, and/or expiration dates.

Does Canada have recall? ›

As such, no nation-wide recall statute exists, but two provinces, Alberta and British Columbia have recall laws on the books.

Can you return a recalled item without a receipt in Canada? ›

Product Recall FAQs

A product I purchased is the subject of a recall but I do not have the receipt and/or the original packaging. Can I still get a refund? Yes.

Do you get a refund if a product is recalled at Walmart? ›

If you purchased any of the recalled products from Walmart, we will replace or refund the impacted product.

What is recall classification Canada? ›

If a recall is determined to be necessary, the CFIA and Health Canada decide what class to assign to the recall: Class I (high risk), Class II (moderate risk) or Class III (low and no risk) and immediately communicates this to the public and other affected national and foreign stakeholders.

How do I check my recalls in Canada? ›

Visit Transport Canada's Motor Vehicle Safety Recalls Database. Here you will be able to look up your vehicle's make, model and year to determine if a vehicle safety recall has been issued for your type of vehicle.

What is a Type 2 recall in Canada? ›

Health risk assessment

Type II: Assign this type to a situation where the use of, or exposure to, a recalled product may cause temporary adverse health consequences, or where the probability of serious adverse health consequences is remote.

What are the 3 types of recalls? ›

While both the FDA and USDA have their own definitions of product recall classes, they follow the same general rule – 1= most serious / dangerous, 2= potentially dangerous and 3 = least dangerous.

Is it illegal to sell a recalled item? ›

Is it okay to sell a recalled product if it's in good shape and hasn't caused me any problems? No, selling recalled products is unlawful.

Who is responsible for food recalls in Canada? ›

The Canadian Food Inspection Agency's (CFIA) role is to inform the public, oversee implementation of the recall and verify that industry has effectively removed recalled food from the marketplace. The CFIA oversees approximately 161 recall incidents a year.

Can you return recalled items? ›

Your Recourse if Something You Own Has Been Recalled

“Most product recalls will include instructions on what the consumer should do. Typically, you'll be asked to return the product to the store where you purchased it, and in most cases, you'll be offered a refund at the store.

What happens to recalled products? ›

Manufacturers and distributors generally have the option to repair, recycle, or destroy the problem product. In some cases, parts of the recalled products can be safely reused or recycled.

Is it against the law to sell a recalled item? ›

Is it okay to sell a recalled product if it's in good shape and hasn't caused me any problems? No, selling recalled products is unlawful.

What are your rights in returning unwanted purchases and recalled items? ›

Most retail stores allow you to return things you buy within a reasonable time for a full refund, credit, or an exchange. When a store clearly displays a limited or no-refund policy, however, refunds and exchanges are not required by law. So don't assume a store will allow you to return an item if you change your mind.

Is a product liable after a recall? ›

The manufacturer has to prove that you-the plaintiff- received the recall. They can still be liable if they do not try to reach you directly. The distributor could also be liable if the manufacturer informed the distributor and the distributor did not notify the consumer.

How long do you have to claim a recall? ›

Safety, Compliance, and Emissions Recalls do not expire. Affected vehicles remain eligible until the repair is completed. Other types of vehicle programs, called Customer Satisfaction Programs, typically have expiration dates and/or mileage limitations.

References

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